I'd like to provide everyone with a little history on one of the of the so called ex-disgruntled employees Glen likes to talk about.
I worked for MSA as an EDC handler from January 2002 until August of 2015. As a handler, I worked almost every location MSA covered. As a good employee, I worked whenever asked to, and went where I was told. I worked holidays, weekends, late nights, and early mornings just like all of you have.
In August of 2015, I was promoted to field supervisor. As a supervisor, I set out everyday to do the right thing for the guys and girls in the street. From filling a company van with gas so the guys and their partners would have a place to sit and warm up, to giving guys extra breaks who were forced to do doubles, or just stopping bye to say hello with a warm cup of coffee. Joe Nacarlo and myself were known for working tours on the weekends for guys who needed off but were denied leave. MSA would always blame the lack of personnel. One of the biggest accomplishments was defending handlers when bosses and office personnel would put them down. The office folks would screw up and blame the handlers instead of taking responsibility for their failures. They often degraded and made fun of handlers for situations that had nothing to do with them.
I could go on and on telling stories about what went on behind the scenes at 9 Murray Street but I believe you are very well aware of MSAs habits and I'm sure everyone has their own horror stories. As time went on, more and more responsibility was piled on us and our phones rang 16 hours a day, 7 days a week. We were traveling every weekend, all across the country, for NFL games because MSA did not have enough personnel to cover them. We approached our immediate supervisor to discuss being compensated for the extra work and travel we were doing on top of our supervisory duties. We were told, “do what you gotta do, they are not giving you anything.” When they told us this after 14 years of loyalty, we found other jobs and left in March of 2016.
Are we disgruntled? I don't think so. We're pissed off at the way handlers are treated.
Now you know the real story Glen. Next time you feel the need to describe us as disgruntled, you must ask yourself, are they really disgruntled or were they just tired of MSAs business as usual?